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| IT Essentials—Complete Enterprise-Class IT Automation |
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Are your IT responsibilities growing while your budget shrinks?
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| Want enterprise-class automation without the enterprise price? |
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IT Essentials is a 24/7 proactive management solution that identifies potential problems and resolves the incidents that impact business productivity. The combination of proprietary technology, best practices methodology, and an efficient ticketing system optimizes performance, validates network events, and ensures immediate response to critical alerts.
IT Essentials offers a 360° view of all aspects of your IT environments to give insight on multiple network components simultaneously. We can zoom in to monitor and manage complex databases and critical business systems.
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| Benefits |
- Lightweight and efficient agent technology for Windows and Mac operating systems
- Complete audit and inventory of installed software and hardware configurations
- User-defined system and device monitoring with immediate notification
- Instant remote control from anywhere to any place at any time
- End user self-service portal and ticket submission
- Comprehensive dashboards and customized reporting
- Automated patch deployment and approval process
- Rules-based software deployment
- Flexible administration and customization
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